LSS provides remote and on-site IT support within pre-defined response times and scheduled visits as part of the Service Level Agreement.
Our Pro-active maintenance agreement allows us to carry out regular IT health checks to prevent problems from occurring.
Our Call Tracking System allows us to respond to and monitor call activity ensuring the optimum solution is delivered quickly and effectively.
We’ll provide a recurring update and patching service for your servers, PCs, networking equipment and applications to keep them up to date and mitigate the threat of a cyberattack.
We will provide your business with the latest Network Security solutions that will mitigate the threat of a cyberattack and help you to achieve regulatory compliance such as the GDPR and ISO 27001:2013.
Remote & on-site monitoring of Servers, Applications and Services.
Desktop maintenance & user assistance.
Anti-Virus monitoring to ensure your anti-virus is up to date and functioning correctly.
Backup Monitoring and scheduled restore testing.
Front line support with 3rd party service providers.
Regular meetings with clients to ensure our level of support moves forward with your changing business needs.